AI delivery / Executive intelligence
An AI agent needs a job description.
“Handle customer service” is a broad instruction.
“Capture the request, answer approved questions, and offer an intake appointment” gives you something concrete to design and evaluate.
For each responsibility, decide what information the agent can use, which actions it can take, and when a person needs to decide.
Then test whether the promised action actually happened. A booking should exist in the calendar. An escalation should appear where the receiving team works.
Through the GoAI Group lens, a clear job makes the operating evidence easier to read.
What bounded job would you give your next AI agent?