Executive visibility / Executive intelligence
A dashboard needs definitions behind the numbers.
What does “open” mean in your pipeline?
Waiting for intake? Accepted by a specialist? Proposal pending? No next action recorded?
If those situations share one label, the total gives leadership limited guidance.
Agree the states and the events that change them. Then show the exceptions that require a decision.
The dashboard becomes more useful when its labels describe work the team can recognize.
Which status needs a clearer definition in your business?