Growth operations / Executive intelligence
Assigned is not the same as accepted.
An opportunity can have a name beside it while nobody has actually taken responsibility for the next action.
That is why I separate assignment from acceptance.
Assignment says: this is intended for you.
Acceptance says: I have reviewed it, understand the next step, and am taking it forward.
The business needs a path for declined assignments too. Wrong geography? Wrong service? No capacity? Record the reason and return it to a receiving owner.
Otherwise reassignment becomes a quiet place for opportunities to disappear.
Pick one recently assigned opportunity. Can you see when the receiving person accepted it?