AI delivery / Executive intelligence
What happens when the calendar is unavailable?
That is one of the first questions I would test with an AI booking agent.
Can it explain the situation accurately?
Can it preserve the request?
Does it create a recovery task?
Who receives that task?
The agent should not describe a booking as complete when the tool did not confirm it.
A fallback needs to produce a usable next step for the customer and the team. Agree that step before launch, then inspect the actual records from a test.
Which dependency would interrupt your agent’s job if it failed today?