AI delivery / Executive intelligence
Expand the agent after reviewing the operating record.
Before adding another responsibility, inspect the job it already has.
Were required details captured accurately?
Did the promised actions happen?
Did exceptions reach the right person?
Could the team recover when a tool failed?
Use a sample of conversations alongside the recorded outcomes. The conversation and the resulting action should agree.
If the bounded job is working, you have a stronger basis for deciding what comes next. If it is not, you have specific work to address.
What evidence would justify expanding your agent’s role?